Refund Policy
7-day money-back guarantee
If you're not happy with a report, email us within 7 days of your purchase and we'll refund you in full. You don't need to give a reason and there's no form to fill in.
Subscriptions
- You can cancel anytime from the link in your receipt email. Cancelling stops all future charges.
- If you were charged for a renewal you didn't want, email us within 7 days of that charge and we'll refund it.
- If you started with a free month and cancel before it ends, you won't be charged at all.
How to ask for a refund
Email hello@myeightmarks.com from the address you used to order, and include your order number from the receipt if you have it. We reply within 2 business days.
Refunds are processed by Lemon Squeezy, our Merchant of Record, back to your original payment method. Depending on your bank, it can take 5 to 10 business days to show up.
Wrong details?
If you typed your birth date or time wrong, you don't need a refund. Email us the correct details and we'll send a new report for free.
Contact
hello@myeightmarks.com